Bean Rock Coffee Gift Card Terms & Conditions
1. Redemption
Bean Rock Coffee Gift Cards are redeemable in SGD and applicable only for products sold on Bean Rock Coffee website at beanrockcoffee.com. No fees of any kind will be charged against the unused balance of Bean Rock Coffee Gift Cards. Unredeemed or unused value will not be converted to cash upon expiry of the Bean Rock Coffee Gift Card.
2. View balance
You can view your Bean Rock Coffee Gift Card balance in your Account page at our website.
3. Refunds
All Gift Cards are non-refundable.
4. Lost or stolen Bean Rock Coffee Gift Cards
If you suspect that someone has copied or stolen your Bean Rock Coffee Gift Card, Contact Us immediately. Bean Rock Coffee Gift Cards will not be replaced if lost or stolen without the purchaser’s confirmation email as proof of purchase. Bean Rock Coffee Gift Cards have cash value and should be safeguarded accordingly.
Bean Rock Coffee will not be liable for redeemed Bean Rock Coffee Gift Cards if they have been stolen. Please do not display your Bean Rock Coffee Gift Card code online.
5. Limitations
You may not use a Bean Rock Coffee Gift Card to purchase other Bean Rock Coffee Gift Cards.
Bean Rock Coffee Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Bean Rock Coffee Gift Cards are void if they are reloaded, resold, transferred for value, or redeemed for cash. Unused Bean Rock Coffee Gift Cards may not be transferred.
6. Our Policies
Any claim or dispute between you and Bean Rock Coffee that arises in whole or in part from the Sites or the Interactive Services shall be decided exclusively by a court of competent jurisdiction located in Singapore. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Bean Rock Coffee’s failure to assert any right or provision under these terms of use shall not constitute a waiver of such right or provision. It is the express wish of the parties that these terms of use and all related documents be drawn up in English. To the extent permitted by applicable laws, you and Bean Rock Coffee agree that any cause of action arising out of or related to the sites and the interactive services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
7. Risk of loss
Ownership and risk of loss of Bean Rock Coffee Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Bean Rock Coffee Gift Cards. If you have any questions, please refer to the Gift Card FAQ.
8. Customer Support
If you need assistance with any aspect of your purchase, ownership, or use of your Bean Rock Coffee Gift Card, please Contact Us. Please refer to your order number, or be ready to provide your email address.
9. Payment methods
Bean Rock Coffee Gift Cards may be paid for with a valid VISA, MasterCard, American Express or UnionPay.
10. Delivery information and requirements for Bean Rock Coffee Gift Card purchasers
All orders and successful delivery of Bean Rock Coffee Gift Cards are subject to the approval of the purchaser’s financial institution. Until the transaction is approved, your Bean Rock Coffee Gift Card order may be cancelled or delayed.
If the date on which you want a Bean Rock Coffee Gift Card delivered has passed and the recipient has not received an email confirmation with the Bean Rock Coffee Gift Card details, please Contact Us. Please refer to your order number, or be ready to provide your email address.
We are not responsible for Bean Rock Coffee Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the intended recipient. Please check to ensure the email address of the intended recipient is correct and Contact Us if you suspect the intended recipient did not receive his/her Bean Rock Coffee Gift Card.
11. Reasons for failed delivery
If you have confirmed the intended recipient’s email address but the Bean Rock Coffee Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
a. Spam filter blocked email or routed it to a bulk/spam folder.
b. Recipient’s firewall blocked the email.
c. Email inbox has exceeded its size limit.
d. Invalid email address.
If a spam filter is blocking our emails from getting to the recipient’s inbox, the email options/settings of the recipient will need to be modified so that our emails are not considered spam.
If you need further assistance, please Contact Us. Please refer to your order number, or be ready to provide your email address.
12. Personalised messaging
Personal messages are optional and limited in length. There is no additional charge to include a personalised message. We do not read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to remove them.
13. Limitation of liability
To the maximum extent permitted by law, subject to applicable consumer protection provisions, Bean Rock Coffee will not be liable for claims or damages of any kind arising out of or in connection with your purchase of the Bean Rock Coffee Gift Card including damages arising out of changes to or termination of the Bean Rock Coffee Gift Card program or as a result of you or your recipient redeeming and/or using the Bean Rock Coffee Gift Card. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Updated: 13 Jan 2023